Your driver will meet you at the pick-up location at the time specified in the voucher. You can recognize him by the plate with your name on it.
The driver will help you with the luggage and take you to the destination. The driver knows your contact phone number.
He may phone you to organize the meeting. Please, keep the mobile phone switched on.
In case of urgent changes you should call and inform your driver (transfer start time change, order cancelation, flight number change, etc.).